Full-time

+ THEIA (Human Trafficking) Project Coordinator

Organization Location: Providence

Rate of Pay: $19 to $22 an hour, commensurate with experience

Basic Function: Provide advocacy, case management, and resources to survivors of human trafficking who stay in Sojourner House’s shelter for victims of human trafficking who access Sojourner House’s services including, but not limited to, immigration advocacy. This position will be housed at Sojourner House’s THEIA (Trafficking Housing Empowerment Immigration Advocacy) Program in Providence. Sojourner House is an independent non-profit organization that provides housing, programming, and education to victims and survivors of domestic and sexual violence.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provide individual case management services to residents in Sojourner House’s THEIA Project. This includes weekly 1:1 in-person meetings to develop action plans with clients that outline goals related to obtaining education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

  • Review all THEIA client intakes, refer them to the management team for review, and communicate regularly with the management team about possible admissions to the THEIA program.

  • The Coordinator will work closely with Sojourner House management to regularly assess the needs of Sojourner House’s clients and develop new programming that will benefit their needs. The Coordinator will ensure trauma- informed programming is being offered and provide conflict resolution approaches when appropriate.

  • The THEIA Program operates under an empowerment model; however, the Coordinator will ensure that program policies are being followed and make recommendations for policy changes if needed.

  • Provide support to Sojourner House Immigration Advocacy program. Refer THEIA clients for immigration relief, assist with the collection of evidence and related paperwork. Manage TVAP benefits for eligible clients.

  • Provide trainings and outreach to potential clients, as well as become a Qualified Professional Test Counselor for HIV Testing and provide testing as needed.

  • Work closely with the Volunteer Coordinator to ensure that volunteers and interns are appropriately utilized. Volunteers and interns will assist the Coordinator in facilitating 1-2 support groups, meetings or programs per week that will benefit residential clients.

  • Assist with securing donations, when appropriate. This includes working with local churches, community groups, and businesses to obtain donations of supplies to support the shelter. .

  • Attend community meetings and partner with other agencies working with survivors of trafficking. Facilitate relationships with community organizations and conduct educational presentations when required.

  • Complete data entry and submit necessary reports for grant compliance.

  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

  • Participate as a trainer, as needed, for community presentations.

  • Perform other duties as requested by Sojourner House management.

EDUCATION: Bachelor’s Degree or equivalent work experience required

EXPERIENCE AND SPECIAL SKILLS:

  • A minimum of three years of experience in human or social services;

  • Ability to speak both English and a second language is highly desired;

  • Familiarity with domestic violence, human trafficking, sexual violence and/or gender issues;

  • Experience working in a residential and/or substance abuse program;

  • Must be organized and demonstrate superior leadership skills;

  • Computer literacy (Word, Excel, and general Internet skills);

  • Familiarity working with individuals of diverse populations, different cultures and backgrounds;

  • Experience developing and delivering community presentations;

  • A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and substance abuse populations;

  • Comfort working individually and in teams;

  • Possess innovative thinking to approaching issues of poverty, domestic violence, and service delivery;

  • Ability to work an irregular work schedule (subject to change), including one night per week and one weekend day;

  • Applicant must pass a BCI check.

TO APPLY: Please send (1) a resume; (2) a cover letter; (3) salary requirements; and (4) contact information for three separate references to Erin Cole at ecole at sojournerri.org with the subject line, “THEIA Coordinator.” Applications will be reviewed on a rolling basis until Monday, June 3, 2019. No phone calls, please. Sojourner House is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For more information about Sojourner House, please visit www.sojournerri.org.

+ Deputy Director of Programs

Job Title: Deputy Director of Programs

Location: Providence and northern Rhode Island (multiple locations)

Reports to: Executive Director

Compensation: Salary commensurate with experience. Benefits package includes health/dental insurance, a 401(k) plan with employer match, an Employee Assistance Plan, paid holidays, and accrued paid time off.

Status: Full-Time

BASIC FUNCTION:

Sojourner House is a comprehensive domestic and sexual violence agency that has experienced programmatic growth in recent years. The agency now seeks a Deputy Director of Programs to serve as a member of the senior management team (along with the Executive Director and Deputy Director of Advancement) to ensure that the organization’s programs continue to be delivered with high quality and in a sustainable way. The Deputy Director is charged with leading and overseeing Sojourner House’s programs dedicated to serving clients, including our residential programs, clinical program, and community-based advocacy programs. Working with the Executive Director, as well as with the Residential Program directors, the Director of Immigration Advocacy, the Manager of LGBTQ+ Advocacy, and the Director of Clinical services, the Deputy Director will manage existing programs and identify new initiatives to benefit victims and survivors of domestic and sexual violence; create initiatives to assess existing programs with an eye for quality improvement; provide data and program information for grant reports and proposals; work with community partners to facilitate collaboration; represent Sojourner House on various regional and state-wide committees; and act as an advisor to the Executive Director about the direction of the agency’s client services programs.

PRIMARY JOB DUTIES:

  • Provide leadership and vision for Sojourner House’s client services programs, including our Residential Program, which includes our shelter for women, shelter for male-identified victims, shelter for victims of trafficking, transitional housing program, permanent supportive housing program, and rapid re-housing program; our Clinical Services Program; and our Community and Educational Programs, which includes our Bilingual Advocacy Program, Drop-In Advocacy Resource Center, LGBTQ Program, HIV and Sexual Health Program, Youth Advocacy Program, prevention/education programs, and Law Enforcement Advocacy (LEA) Program.

  • Provide direct supervision to program directors and community-based staff; provide general support, training, and development for all direct services staff members.

  • Model professionalism for direct services staff and create opportunities for staff members to enhance their own professional development.

  • Ensure that the operations of direct services programs are working efficiently. Monitor staff schedules at various Sojourner House locations, and work with the Property Manager to ensure that maintenance issues for agency-owned property is addressed. Troubleshoot issues, propose solutions, and execute responses to issues as they arise.

  • Working with the Finance Manager and Executive Director, assist with the development of program budgets and ensure adherence to those budgets.

  • Provide support and guidance to program directors with specific client, logistical, and programmatic issues that arise.

  • Ensure that program goals, objectives, outputs, and outcomes are being met for all of Sojourner House’s client services programs.

  • Represent Sojourner House on various statewide and regional committees/taskforces.

  • Working with the Volunteer Coordinator, ensure that the implementation of Sojourner House’s volunteer/internship program runs effectively as the program relates to the delivery of direct client services.

  • Engage community partners and stakeholders in critical conversations related to domestic and sexual violence and Sojourner House’s work.

  • Assist with the development of program proposals to potential funders. This may include helping the Deputy Director of Advancement and/or grant writer with grant proposals or event sponsorship solicitations.

  • Supervise the operations of the Drop-In Center. Ensure that there is adequate coverage at all times and that the intake process is working efficiently.

  • Stay up-to-date on program requirements as stipulated by funders, and communicate program changes to all client service program staff.

  • Monitor new and existing policies related to victim services and ensure that those policies are being implemented properly. Recommend and develop new policies as needed. Lead the development and implementation of agency-wide client-focused policies.

  • Develop and implement program evaluation strategies for all client services programs.

  • Develop, cultivate, and maintain working relationships with other partner organizations.

  • Develop and present trainings on domestic violence, sexual assault, and related topics to the community when requested.

  • Represent Sojourner House at public events and speaking engagements as needed.

  • Assist with promoting the agency’s visibility.

  • Ensure that all of Sojourner House’s client services programs are accessible, culturally-responsive, trauma-informed, and survivor-focused.

  • Perform on-going needs assessments for client programming. Assess the results of the needs assessments and assist with the implementation of high-quality services and programs that address the needs identified in the needs assessments.

  • The Deputy Director of Programs will not have their own caseload of clients; however, they will respond to Sojourner House clients as back-up if needed, which may include providing assistance with the emergency hotline.

  • Review and ensure that all necessary program reports and data entry for funders and/or grant proposals are submitted on time.

  • Monitor the quality of existing programs and assist with evaluation of outcomes and strategic planning objectives.

  • Assist with fundraising tasks and the solicitation of donations to support Sojourner House programs when possible.

  • Other duties as assigned by the management of Sojourner House or as required.

EDUCATION: A master’s degree or equivalent is required, and a concentration in or experience with social services, victim services, and nonprofit program leadership, management, and development is preferred.

EXPERIENCE & SPECIAL SKILLS:

  • Experience leading and managing diverse teams and multiple programs across various locations is required. Demonstrated experience managing (1) staff members and (2) specific programs is required in order to be considered for this position. Please make sure to address how your past professional experiences meet this requirement in your cover letter.

  • Five to ten years of professional, full-time experience working in project management or a related field is required.

  • Must have exceptional interpersonal, verbal, and written communication skills.

  • Must be organized, flexible, and demonstrate professionalism in the execution of work duties.

  • Must be an effective, visionary leader.

  • Bilingual (Spanish and English) applicants are preferred.

  • Computer literacy (Word, Excel, and general Internet skills) is required.

  • Familiarity working with individuals from diverse cultures and backgrounds.

  • Commitment to engaging in social justice work and leading programs from a racial justice and intersectional framework required.

  • Experience developing and delivering community presentations.

  • Comfortable with multi-tasking and tackling multiple challenges at one time.

  • Familiarity with social service resources in Rhode Island.

  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

  • Applicants are required to have a reliable car and valid insurance.

  • Applicant must pass BCI check.

SCHEDULE:

The Deputy Director of Programs will work a full-time Monday through Friday schedule, with some flexibility required on nights and weekends.

TO APPLY:

Please send a resume; a cover letter that explains (1) how you meet the qualifications required for the job; (2) what your approach is to managing projects and staff members; (3) what your salary expectations are; and (4) names and contact information for three references to resumes@sojournerri.org with the subject line, “Deputy Director of Programs.” Applications will be reviewed on a rolling basis, and those received by Friday May 31, 2019 will be considered for the position. Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For more information about Sojourner House, please visit: www.sojournerri.org.

+ Manager of Human Resources and Training

Location: Providence and northern Rhode Island (multiple locations)

Reports to: Executive Director

Status: Full-Time

Pay Range: $60,000 FTE, including full benefits (health/dental insurance, paid time off, a 401k plan, and an Employee Assistance Program)

BASIC FUNCTION:

Sojourner House is a comprehensive domestic and sexual violence agency that has experienced programmatic growth in recent years. The agency is approaching 30+ full time staff members across different office locations, and it now seeks a Manager of Human Resources and Training. The Manager will serve as a member of the management team to oversee the operations of an employee human resources, as well as an agency and community training program.

Working with the Executive Director and program directors, the Manager will provide organizational leadership and be the point person to administer the human resources, diversity initiatives, and a staff training plan for the agency, which includes recruiting, interviewing, and onboarding new employees; managing employee professional development and employee improvement plans; providing on-going training to meet the needs of the staff and various agency programs; providing fee-for-service trainings for other community organizations as needed on HR, organizational development, and diversity-related topics; ensuring compliance with federal, state, and local employment laws; monitoring and adapting agency employment policies as needed; assisting with employee benefits work as needed; and completing other human relations work as required.

PRIMARY JOB DUTIES:

• Develops and administers various human resources plans and procedures for all staff members.

• Plans, organizes, and controls all activities of the human resources department. Participates in developing department goals, objectives and systems.

• Implements and annually updates the compensation program; writes and rewrites job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors the performance evaluation program and revises as necessary.

• Develops, recommends and implements personnel policies and procedures; prepares and maintains agency and employee handbooks on policies and procedures.

• Develops and maintains an affirmative action program; maintains records, reports and logs to conform to EEO regulations.

• Participates in the development and implementation of a culture of collaboration across all agency locations/programs.

• Forecasts current and future talent needs. Gains an in-depth understanding of agency priorities and translates that into workforce planning for the group. Maintains and updates a leadership succession plan for the group and proactively identifies new leaders. Oversees the execution of an annual talent review process for the group.

• Conducts recruitment efforts for all exempt, nonexempt, and temporary workers; writes and places job advertisements; works with supervisors to screen and interview candidates; conducts reference checks; extends job offers; conducts new employee orientations; monitors career-path program and employee relations consulting; conducts exit interviews.

• Coordinates on-going training for staff members, including annual trainings (e.g. workplace safety, sexual harassment); skills-based training (e.g. case management training); diversity and inclusion trainings; and other trainings as needed. Ensures that training is being offered to all employees across all programs.

• Serves as a resource for other nonprofit organizations and businesses by providing fee-for-service trainings on HR issues, diversity and inclusion, and organizational leadership related subjects. Develops a menu of trainings to be provided and also is available to customize trainings as needed.

• Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts and an employee directory.

• Works with program directors to address any employee performance or disciplinary issue that may arise. Ensures compliance with local and federal laws, regulations, and agency guidelines.

• Oversee the creation and implementation of programs that build momentum for diversity and inclusion. Develop plans for blending our diversity and inclusion programs with community outreach efforts.

• Prepares and presents diversity and inclusion initiatives and trainings to the Board of Directors.

• Creates a culture of collaborative problem solving to design comprehensive solutions. Proactively designs solutions before problems arise. Takes control of challenges that arise and collects feedback from multiple sources to address the problem.

• Adapts strategies and techniques to resolve individual conflict situations. Provides directors and staff members with robust coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different leadership styles.

• Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.

• Ensures compliance with all federal, state and local employment laws.

• Duties will evolve to include management of Sojourner House’s employee benefits, which include health/dental insurance, a 401(k) plan, and an Employee Assistance Plan (EAP).

• Other duties as assigned by the management of Sojourner House or as required.

EDUCATION: A master’s degree or equivalent is required. SHRM Certified Professional (SHRM-CP) accreditation or equivalent is preferred.

REQUIRED EXPERIENCE & SPECIAL SKILLS:

• Experience leading and managing diverse teams and multiple programs across various locations is required.

• Familiarity with domestic violence, sexual assault, and/or trafficking issues is strongly preferred.

• Five or more years’ experience working in human resources or a related field.

• Must have exceptional interpersonal, verbal, and written communication skills.

• Must be organized, flexible, and demonstrate professionalism in the execution of work duties.

• Must have prior experience developing and delivering presentations and trainings to groups.

• Must be an effective, visionary leader.

• Bilingual applicants are preferred.

• Computer literacy (Word, Excel, and general Internet skills) is required.

• Familiarity working with individuals from diverse cultures and backgrounds.

• Commitment to engaging in social justice work and leading programs from a racial justice and intersectional framework required.

• Experience with employment law issues.

• Comfortable with multi-tasking and tackling multiple challenges at one time.

• Familiarity with social service resources in Rhode Island.

• Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

• Applicants are required to have a reliable car and valid insurance.

• Applicant must pass BCI check.

SCHEDULE:

The Manager of Human Resources and Training will work a full-time Monday through Friday schedule, with some flexibility required.

TO APPLY:

Please submit a resume, cover letter, and the contact information for 2-3 references to Erin Cole at ecole@sojournerri.org. Applications will be reviewed on a rolling basis, so early submissions are encouraged, with a final submission deadline of June 24, 2019. Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

+ Director of Community & Education Programs

Position: Director of Community and Education Programs

Status: Full-Time

Reports to: Deputy Director of Programs

Location: Providence

Pay Range: $55,000 to $60,000, depending on experience, including full benefits (health/dental insurance, paid time off, a 401k plan, and an Employee Assistance Program)

JOB SUMMARY: Sojourner House (www.sojournerri.org) is a comprehensive domestic and sexual violence agency that has experienced programmatic growth in recent years. It now seeks a Director of Community and Education Programs to implement, manage, and evaluate the agency’s non-residential community and school-based education programs. These programs include outreach, direct advocacy, teen pregnancy prevention, sexual assault prevention, and healthy families program and education work. The Director is responsible for supervising program staff, ensuring the effective implementation of existing programs, identifying additional programming needs of the agency, and assisting with the creation and delivery of educational presentations in the community.

RESPONSIBILITIES:

  • Cultivate and maintaining collaborative partnerships with community partner agencies. Conduct outreach to existing and potential project partners, particularly community organizations;
  • Enhance our relationship with local schools by expanding our outreach and developing new relationships with them, with a goal of providing more educational workshops;
  • Serve as a subject-matter expert and provide technical assistance to schools on abuse prevention education;
  • Work with education staff to expand our professional training offerings and fee-for-service program structure;
  • Provide supervision to direct services and education staff members;
  • Ensure that programs are meeting their grant objectives and that funding reports are completed and filed in a timely manner;
  • Ensure that programs are operating efficiently and effectively. Identify gaps in service delivery or areas of improvement;
  • Support and train volunteers to assist with community and education programs;
  • Provide assistance to staff members and community partners for program development;
  • Assist with education workshops in the community. This will include school-based sessions as well as workshops for community, law enforcement, government, or private organizations;
  • Train other staff members and other trainers (“train the trainer”) on the development of trainings and how to deliver community presentations;
  • Develop written program outreach materials, including brochures, flyers, website and social media news updates, and other platforms as appropriate;
  • Represent Sojourner House on community and state-wide committees;
  • Assist, as necessary with organization-wide initiatives such as annual events and fundraisers;
  • Other duties as requested by Sojourner House management.

QUALIFICATIONS:

  • Bachelor’s degree or equivalent required;
  • At least 5 years of professional experience in non-profit organizations or government work;
  • Excellence in organizational management with the ability to coach and manage staff members;
  • Ability to set and achieve strategic objectives;
  • Experience in developing and delivering community presentations;
  • Comfort level delivering educational presentations to law enforcement officers, and a willingness to become a VAWA certified trainer;
  • Excellent computer and research skills, with proficiency in Excel, Word, Powerpoint, etc.
  • Excellent interpersonal skills;
  • A demonstrated commitment to high professional ethical standards in a diverse workplace;
  • Superior written and verbal communication skills;
  • Ability to work effectively in collaboration with diverse groups of people;
  • Evidence of commitment to the work of the non-profit sector;
  • Action-oriented, adaptable, and innovative in thinking and approach to problem-solving.

WORKING CONDITIONS:

  • Ability to work evening and weekend hours as required.
  • Access to a personal vehicle and a valid driver’s license.
  • A criminal record check is required.
  • This is a full-time (37.5 hours per week), salaried position.

SCHEDULE:

The Director of Community and Education Programs will work a full-time Monday through Friday schedule, with some occasional flexibility required for night and weekend commitments.

TO APPLY:

Please submit a resume, cover letter, and the contact information for 2-3 references to Erin Cole at ecole@sojournerri.org. Applications will be reviewed on a rolling basis, so early submissions are encouraged, with a final submission deadline of July 10, 2019. Sojourner House is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Part-time

 

+ Relief Advocate

Job Location: Sojourner House Domestic Violence Shelter (northern Rhode Island, North Smithfield area)

Position: Part-time - Tuesday 7-10pm, Friday 6-10pm, and Saturday 6-10pm

Reports to: Director of Shelter Operations

Rate of Pay: $13 an hour (hourly; no benefits)

Basic Function: Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.

Principal duties and responsibilities:

  • Maintain a safe and secure environment at the shelter facility.

  • Provide all temporary guests of the shelter with the support and assistance they need including emotional support, education on domestic violence, in adjusting to their new environment.

  • Answer the helpline providing crisis intervention, emotional support, and referral information to clients.

  • Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.

  • Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.

  • Support guests to follow shelter rules and procedures, creating an environment of trust and community.

  • Assist in the cleaning and maintenance of the facility as needed.

  • Maintain communication with other shelter staff.

  • Other duties as assigned by supervisor or as required.

Experience & Special Skills:

  • Associate's degree or equivalent experience.
  • Two to three years in human services, domestic violence experience preferred.
  • Must be organized and demonstrate superior leadership skills.
  • Bilingual preferred.
  • Computer literate in spreadsheet and word processing
  • Able to work a flexible schedule.
  • Reliability.
  • Must pass BCI.

Application Deadline: Please submit a resume, cover letter, and contact information for 2-3 references to Melissa Babington at mbabington@sojournerri.org. Applications will be reviewed on a rolling basis until the position is filled. Sojourner House is an equal opportunity employer.