Full-time

+ Bilingual Housing Advocate

Job Location: Northern Rhode Island

Reports to: Senior Housing Specialist

Rate of Pay: $16 to $17 an hour, depending on experience

BASIC FUNCTION: Working with the Senior Housing Specialist, Director of Residential Services and the residential housing team, the Advocate will provide direct services and programming to Transitional Housing (TH) and Safe Home (SH) clients. The Advocate will also work to coordinate efforts to the Latina community in Providence and northern Rhode Island, and they will assist with Sojourner House’s shelter for victims of human trafficking.

PRINCIPAL JOB DUTIES:

  • Provide individual case management services to residential clients and their children. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment (if they are transitional housing clients). Develop action plans with clients that outline goals related to obtaining education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
  • Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential residential clients.
  • Assist the residential team to develop and implement programming to benefit women in our residential program. At a minimum, the Advocate will facilitate 1-2 support groups, meetings or programs per week that will benefit residential clients who speak Spanish as their primary language. The Advocate will regularly assess the needs of Sojourner House’s residential clients and offer programs reflective of those needs.
  • Provide all residents of the program with the support and assistance they need, including: emotional support, education on domestic violence, and assistance adjusting to their new environment.
  • Support residential clients with help to secure basic needs: food, clothing, safety, transportation, education, etc.
  • Monitor and implement residential policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community.
  • Assist residential clients with applying for permanent housing, and become familiar with permanent housing programs at Sojourner House and in the larger community.
  • Complete data entry and submit necessary reports as required for grant compliance.
  • Assist in the maintenance of the facilities as needed by encouraging residents to participate and reporting any issues to the Senior Housing Specialist or Director of Residential Services.
  • Coordinate the collection and use of donated items.
  • Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in northern Rhode Island and throughout the state.
  • Coordinate outreach to the Latina community in Providence and northern Rhode Island to provide information to individuals who could benefit from Sojourner House’s residential program. Work with other Sojourner House staff to effectively reach potential clients.
  • At the earliest training, participate in the Dept of Health certification training in order to become a Qualified Professional Test Counselor (QPTC) in order to administer oral HIV tests.
  • Prepare and deliver community presentations in northern Rhode Island on issues related to domestic and sexual violence and housing when requested.
  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
  • Perform other duties as requested by the Senior Housing Manager, Director of Residential Services, or Executive Director.

EDUCATION: Bachelor’s Degree preferred

EXPERIENCE AND SPECIAL SKILLS:

  • A minimum of two to three years experience in human or social services
  • Familiarity with domestic violence and/or general women’s issues
  • Must be organized and demonstrate superior leadership skills
  • Fluency in Spanish (written and oral) is required
  • Computer literacy (Word, Excel, and general Internet skills)
  • Familiarity working with individuals from different cultures and backgrounds
  • Experience developing and delivering community presentations
  • A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations
  • Comfortable working as an individual and in teams
  • Familiarity with social service services in Rhode Island
  • Ability to work an irregular work schedule (subject to change): Tuesday through Saturday, including one late shift (days off will be on Sunday and Monday)
  • Ability to periodically be on-call for off-hours emergency calls and situations
  • Applicant must pass BCI check
  • Position is full-time (37.5 hours per week). Applicants will be eligible for benefits, including health insurance, dental insurance, accrual of leave time, and a 401(k) plan.

Deadline To Apply: Applications will be reviewed on a rolling basis and close on December 20, 2017.

+ Residential Advocate & Property Coordinator

Job Location: Northern Rhode Island

Reports to: Senior Housing Specialist

Rate of Pay: $17 to $18 an hour, depending on experience

BASIC FUNCTION: Sojourner House operates a Safe House, or emergency shelter, for adults and children who have experienced domestic violence in northern Rhode Island. The agency also operates a transitional housing program in the same geographic area. The Safe Advocate will manage the day-to-day operations of the shelter and transitional housing program in northern RI and provide support, advocacy, and case management to clients in the residential program. The Advocate will also identify and implement new initiatives to benefit the residential housing program; work with community partners to facilitate collaboration; and act as an advisor to Sojourner House management about the direction of the agency’s residential program. The Advocate will also respond to maintenance issues related to both properties, work directly with vendors, and ensure that agency-owned properties are kept safe, clean, and to code.

The Advocate will report directly to the Senior Housing Specialist.

PRINCIPAL JOB DUTIES:

  • Provide individual case management services to residents in Sojourner House’s Safe House and transitional housing program. This includes weekly 1:1 meetings, regular in-person or phone check-ins, and periodic visits to their apartment (if they are transitional housing clients). Develop action plans with clients that outline goals related to obtaining education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.
  • Serve as the contact person for overall repair and maintenance of the Safe House and transitional housing apartment building, including cleanliness.
  • Maintain contact with contractors and vendors to ensure that necessary repairs are made to the agency-owned properties.
  • Work with the Director of Development to help manage volunteer groups who help with maintenance projects.
  • Assist with reviewing all shelter and transitional housing intakes, refer them to the Residential Team for review, and communicate regularly with the Director of Residential Advocacy about possible admissions to the residential housing program. Revise shelter intake policies as necessary.
  • Identify and implement new projects and programming that will benefit residential clients. Work closely with Sojourner House management to develop new initiatives that will help Sojourner House offer the most dynamic and effective services to its residential housing clients.
  • Work with shelter staff to ensure that the programming being offered is reflective of the clients’ current needs. At a minimum, the Advocate will facilitate 1-2 support groups, meetings or programs per week that will benefit residential clients. The Advocate will regularly assess the needs of Sojourner House’s residential housing clients.
  • Supervise and volunteers/interns who work with the residential program, and oversee the schedule for these advocates.
  • Assist, when appropriate, with securing donations for the Safe House. This may include working with local churches, community groups, and businesses to make donations of supplies (such as toiletries, cleaning supplies, and gift cards) to support the shelter.
  • Work with the Youth Advocate to coordinate children’s services and make referrals as necessary for families with minor children. This may include but is not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.
  • Monitor and implement Safe Home policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community. Make recommendations for policy changes or modifications when appropriate.
  • Complete data entry and submit necessary reports for grant compliance.
  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
  • Perform other duties as requested by the Senior Housing Specialist, Director of Residential Services, or Executive Director.

EDUCATION: Bachelor’s Degree required

EXPERIENCE AND SPECIAL SKILLS:

  • A minimum of two to three years experience in human or social services
  • Ability to speak English and Spanish is highly desired
  • Familiarity with domestic violence and/or gender issues
  • Experience working in a shelter or residential program
  • Must be organized and demonstrate superior leadership skills
  • Computer literacy (Word, Excel, and general Internet skills)
  • Familiarity working with individuals of different cultures and backgrounds
  • Experience developing and delivering community presentations
  • A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations
  • Comfort working individually and in teams
  • Possess innovative thinking to approaching issues of poverty, domestic violence, and service delivery
  • Familiarity with social service services in Rhode Island
  • Ability to work an irregular work schedule (subject to change): Sunday through Thursday, including one late shift (days off will be Friday and Saturday)
  • Applicant must pass a BCI check
  • Position is full-time (37.5 hours per week). Applicants will be eligible for benefits, including health insurance, dental insurance, accrual of leave time, and a 401(k) plan.

DEADLINE TO APPLY: Applications will be reviewed on a rolling basis and close on December 20, 2017.

 
 

Part-Time

+ Relief Advocate

Job Location: Sojourner House Domestic Violence Shelter (northern Rhode Island) and/or THEIA (Trafficking) Shelter (Providence)

Reports to: LGBTQ+ Manager

Rate of Pay: $13 an hour (hourly; no benefits)

BASIC FUNCTION: Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.

PRINCIPAL DUTIES AND RESPONSIBLITIES:

  • Maintain a safe and secure environment at the shelter facility.
  • Provide all temporary guests of the shelter with the support and assistance they need including emotional support, education on domestic violence, in adjusting to their new environment.
  • Answer the helpline providing crisis intervention, emotional support, and referral information to clients.
  • Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.
  • Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.
  • Support guests to follow shelter rules and procedures, creating an environment of trust and community.
  • Assist in the cleaning and maintenance of the facility as needed.
  • Maintain communication with other shelter staff.
  • Other duties as assigned by supervisor or as required.

EDUCATION: Associate’s degree or equivalent experience

EXPERIENCE: Two to three years in human services, domestic violence experience preferred

SPECIAL SKILLS:

  • Must be organized and demonstrate superior leadership skills
  • Bilingual preferred
  • Computer literate in spreadsheet and word processing
  • Able to work a flexible schedule
  • Reliability
  • Must pass BCI

TO APPLY: Please submit a resume, cover letter, and contact information for 2-3 references to Kassie Hawkins at khawkins@sojournerri.org or by mail to Sojourner House, 386 Smith Street, Providence, RI 02908. Applications will be reviewed on a rolling basis until the position is filled.