Full-time

+ Housing Advocate

Job Location: Providence Housing Office

Status & Salary: Full-time (37.5 hours per week); $17 to $18 an hour, depending on experience, with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan

Basic Function: Responsible for coordinating the different components of Sojourner House’s Providence-based transitional housing program. Working with the Providence Housing Team and the larger residential program, the Advocate will provide direct services and programming to transitional housing clients, rapid re-housing clients, and permanent supportive housing clients. The Advocate will work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives.

Responsibilities Include:

  • Provide individual case management services to clients in Sojourner House’s transitional housing program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

  • Provide individual case management services to clients in Sojourner House’s rapid re-housing and permanent supportive housing programs. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

  • Develop and implement programming to benefit clients in the larger transitional housing program, which includes units in both Providence and northern Rhode Island. At a minimum, the Coordinator will facilitate 1-2 support groups, meetings and/or programs per week that will benefit transitional housing clients and other community members. The Coordinator will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.

  • Working with the Youth Advocate, coordinate children’s services and make referrals as necessary for transitional housing families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.

  • Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.

  • Provide advocacy and coverage on a weekly basis at Sojourner House’s Drop-In Advocacy Center in Providence.

  • Provide shelter coverage on a weekly basis at Sojourner House’s emergency shelter(s).

  • Monitor and implement housing policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community.

  • Complete data entry and submit necessary reports as required for grant compliance.

  • Help in the collection of rent from clients in the transitional housing program.

  • Address the maintenance needs of the transitional housing units as needed. This may include communication with landlords and property management companies to provide repairs.

  • Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.

  • Prepare and deliver community presentations in northern Rhode Island on issues related to domestic violence and housing when requested.

  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

  • Work as necessary with other residential advocates and Volunteer Coordinator to help supervise volunteers.

  • Perform other duties as requested by the Director of Housing and/or the Sojourner House management team.

Experience & Special Skills:

  • Bachelor’s Degree in social work, psychology or related field preferred
  • A minimum of two to three years experience in human or social services
  • Familiarity with domestic violence and/or gender issues
  • Must be organized and demonstrate superior leadership skills
  • Proficiency in Spanish is preferred
  • Computer literacy (Word, Excel, and general Internet skills)
  • Familiarity working with individuals from different cultures and backgrounds
  • Experience developing and delivering community presentations
  • A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations
  • Access to a reliable vehicle in order to facilitate traveling between the agency’s different locations and scattered site apartments
  • Comfort working individually and in teams
  • Innovative thinking to approaching issues of poverty and service delivery
  • Familiarity with social service services in Rhode Island
  • Applicant must pass a BCI check
  • Ability to work a flexible schedule, including one night a week and one weekend day.

Application Deadline: Applications will be reviewed on a rolling basis until Monday, December 31, 2018

+ Executive Assistant

Job Location: Providence

Status & Salary: Full-time, Monday through Friday. $17 to $20 an hour, depending on experience. Eligible for employee benefits, including accrued vacation/sick/personal time, paid holidays, health/dental insurance, and a 401(k) plan.

Basic Function:The Executive Assistant will be based out of the Providence Drop-In Center, and their primary responsibility is to provide office management support to the agency and to assist the Executive Director with administrative and fundraising-related tasks. The position involves working in a fast-paced environment and requires the ability to juggle various tasks, follow through with assignments, and take initiative to solve issues as they arrive. Superior communication and organizational skills, both oral and written, are imperative.

Responsibilities Include:

  • Assist in the daily operations of the office;
  • Institute and oversee office policies and procedures;
  • Collect and organize information (e.g. create spreadsheets);
  • Initiate telecommunications;
  • Make bank deposits and assist with mailing of invoices to vendors;
  • Oversee office equipment and maintenance needs, including working with our IT staff to troubleshoot technology issues;
  • Schedule and oversee office maintenance, contracts and vendors. Ensure operation of equipment by completing preventive maintenance requirements; follow manufacturer's instructions; troubleshoot malfunctions; call for repairs; maintain equipment inventories; evaluate new equipment and techniques;
  • Draft accurate and timely correspondence;
  • Return phone calls;
  • Help to manage the executive director’s schedule and coordinate meetings;
  • Maintain office supplies inventory by checking stock to determine inventory level; anticipate needed supplies; evaluate new office products; place and expedite orders for supplies; verify receipt of supplies;
  • Assist with data collection, including managing donor contact information;
  • Maintain accurate records of donors and assist with regular correspondence to donors;
  • Assist with individual donor fundraising tasks, which may include the following:
  • Preparing mass mailings,
  • Managing and locating donor contact information;
  • Monitoring and adding donor information to the donor database
  • Drafting and mailing donor correspondence, and
  • Scheduling donor meetings.
  • Organize and maintain spreadsheets of confidential information;
  • Other related duties as assigned or requested by Sojourner House management.

Experience & Special Skills:

  • Bachelor's Degree or equivalent
  • Demonstrated previous experience with administrative work in an office setting
  • Comfort and familiarity with speaking on the phone
  • Ability to work sensitively with diverse populations
  • Ability to work with confidential information
  • Excellent written and oral communication skills
  • Superior organizational skills and the ability to multi-task
  • Ability to work in a fast-paced environment with competing priorities, responding to requests in a timely manner
  • Computer skills: knowledge of MS Office, database management and Excel
  • Knowledge of office systems and processes
  • Access to a reliable vehicle

To Apply: Please forward a resume, 2-3 references, and a cover letter that details how you meet the requirements of the job (be sure to explain what previous administrative experience you have) by email to the attention of Gloria Greenfield at ggreenfield@sojournerri.org or by mail to Sojourner House, 386 Smith Street, Providence, RI 02908 by Friday, Dec. 28, 2018.

+ LGBTQ Advocate

Job Location: Providence/Northern Rhode Island

Status & Salary: Full Time with benefits (including health/dental insurance, a 401(k) plan, and an Employee Assistance Program) with an hourly rate of $17 to $19 an hour. Advocate must be willing to work a flexible schedule, including one late evening a week and occasional weekend hours that can be flexed as needed.

Basic Function: Working with the Manager of LGBTQ+ Programs, the residential housing team, and the Drop In community services staff, the Advocate will provide direct services and programming to domestic and sexual violence victims who identify as part of the LGBTQ+ community.

Responsibilities Include:

  • Provide individual case management services to male-identified and/or LGBTQ+ clients in the community and in Sojourner House’s residential program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to obtaining education, employment, and permanent housing. Assist clients in obtaining appropriate substance abuse, housing referrals and applications, mental health, medical services and/or other referrals as needed.

  • Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential residential and community clients.

  • Coordinate programming to benefit male-identified victims in our residential program and in the community. At a minimum, the Advocate will facilitate 1-2 support groups, meetings or programs per week that will benefit male residential clients. The Advocate will regularly assess the needs of Sojourner House’s clients and offer programs reflective of those needs (e.g. GLBTQ discussion groups, HIV/AIDS prevention groups, etc.).

  • Provide coverage at the confidential Safe House to provide male-identified and/or trans residents with the support and assistance they need, including: emotional support, education on domestic violence, and assistance adjusting to their new environment.

  • Provide advocacy at the Drop-In Center to clients as needed.

  • Complete data entry and submit necessary reports as required for grant compliance.

  • Conduct outreach to the community about our services for male-identified and/or trans victims and the LGBTQ community.

  • Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence and throughout the state.

  • At the earliest training, participate in the Department of Health certification training and become a Qualified Professional Test Counselor (QPTC) in order to have the ability to administer oral HIV tests.

  • Once QPTC certified, provide oral HIV tests to Sojourner House clients and conduct outreach in the community to provide testing at designated sites.

  • Prepare and deliver community presentations on issues related to domestic violence, male-identified victims, HIV transmission, and/or the LGBTQ community when requested.

  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

  • Assist with fundraising and awareness raising events to directly benefit Sojourner House’s men’s services and LGBTQ programs.

  • Perform other duties as requested by the Manager of LGBTQ+ Programs or the Sojourner House management team.

Experience & Special Skills:

  • Bachelor’s Degree preferred
  • A minimum of two to three years experience in human or social services
  • A demonstrated familiarity with domestic violence, dating violence, sexual assault, and/or gender issues
  • A demonstrated familiarity working with the LGBTQ community
  • Computer literacy (Word, Excel, and general Internet skills)
  • Familiarity working with individuals from different cultures and backgrounds
  • Experience developing and delivering community presentations
  • A demonstrated familiarity with HIV/AIDS, mental health, and/or substance abuse populations
  • Comfort working individually and in teams
  • Familiarity with social service services in Rhode Island
  • Ability to work an irregular work schedule (subject to change), including some evenings and occasional weekends. This position is full time (37.5 hours each week) with access to full employee benefits (health, dental, leave time, and a 401(k) plan)
  • Ability to speak Spanish or a language other than English is preferred
  • Ability to periodically be on-call for off-hours emergency calls and situations
  • Applicant must pass BCI check

Application Deadline: Applications will be reviewed on a rolling basis until Wednesday, December 19, 2018

Part-time

 

+ Relief Advocate

Job Location: Sojourner House Domestic Violence Shelter (northern Rhode Island) and/or THEIA (Trafficking) Shelter (Providence)

Position: Part-time

Reports to: Director of Shelter Operations

Rate of Pay: $13 an hour (hourly; no benefits)

Basic Function: Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.

Principal duties and responsibilities:

  • Maintain a safe and secure environment at the shelter facility.

  • Provide all temporary guests of the shelter with the support and assistance they need including emotional support, education on domestic violence, in adjusting to their new environment.

  • Answer the helpline providing crisis intervention, emotional support, and referral information to clients.

  • Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.

  • Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.

  • Support guests to follow shelter rules and procedures, creating an environment of trust and community.

  • Assist in the cleaning and maintenance of the facility as needed.

  • Maintain communication with other shelter staff.

  • Other duties as assigned by supervisor or as required.

Experience & Special Skills:

  • Associate's degree or equivalent experience.
  • Two to three years in human services, domestic violence experience preferred.
  • Must be organized and demonstrate superior leadership skills.
  • Bilingual preferred.
  • Computer literate in spreadsheet and word processing
  • Able to work a flexible schedule.
  • Reliability.
  • Must pass BCI.

Application Deadline: Please submit a resume, cover letter, and contact information for 2-3 references to Melissa Babington at mbabington@sojournerri.org. Applications will be reviewed on a rolling basis until the position is filled. Sojourner House is an equal opportunity employer.