+ Relief Advocate

Job Location: Sojourner House Domestic Violence Shelter (northern Rhode Island) and/or THEIA (Trafficking) Shelter (Providence)

Reports to: LGBTQ+ Manager

Rate of Pay: $13 an hour (hourly; no benefits)

BASIC FUNCTION: Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.


  • Maintain a safe and secure environment at the shelter facility.
  • Provide all temporary guests of the shelter with the support and assistance they need including emotional support, education on domestic violence, in adjusting to their new environment.
  • Answer the helpline providing crisis intervention, emotional support, and referral information to clients.
  • Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.
  • Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.
  • Support guests to follow shelter rules and procedures, creating an environment of trust and community.
  • Assist in the cleaning and maintenance of the facility as needed.
  • Maintain communication with other shelter staff.
  • Other duties as assigned by supervisor or as required.

EDUCATION: Associate’s degree or equivalent experience

EXPERIENCE: Two to three years in human services, domestic violence experience preferred


  • Must be organized and demonstrate superior leadership skills
  • Bilingual preferred
  • Computer literate in spreadsheet and word processing
  • Able to work a flexible schedule
  • Reliability
  • Must pass BCI

TO APPLY: Please submit a resume, cover letter, and contact information for 2-3 references to Kassie Hawkins at khawkins@sojournerri.org or by mail to Sojourner House, 386 Smith Street, Providence, RI 02908. Applications will be reviewed on a rolling basis until the position is filled.