Full-time

+ Housing Advocate

Job Location: Providence Housing Office

Reports to: Manager of Supportive Housing

Position: Full-time (37.5 hours per week); $17 to $19 an hour, depending on experience, with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.

BASIC FUNCTION: Responsible for helping to execute the different components of Sojourner House’s rapid re-housing program, and provide support to Sojourner House’s larger housing and residential teams as well. The Advocate will provide primarily provide direct services and programming to rapid re-housing clients. The Advocate will also provide back-up advocacy support to permanent supportive housing clients, transitional housing clients, and shelter clients. The Advocate will work alongside other staff of the Residential Housing Program to provide clients with support and empowerment as they seek to rebuild their lives.

PRINCIPAL JOB DUTIES:

  • Provide individual case management services to clients in Sojourner House’s rapid re-housing program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and maintaining housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

  • As needed, provide individual case management services to clients in Sojourner House’s permanent supportive housing program, transitional housing program, and/or shelter program. This includes weekly 1:1 meetings, regular phone check-ins, and periodic visits to their apartment. Develop action plans with clients that outline goals related to education, employment, child care and permanent housing. Assist clients in obtaining appropriate substance abuse, mental health, and/or medical services as needed.

  • Develop and implement programming to benefit clients in the rapid re-housing program, which can include units statewide. At a minimum, the advocate will facilitate 1-2 support groups, meetings and/or programs per week that will benefit permanent supportive housing clients and other community members. The advocate will regularly assess the needs of Sojourner House’s housing clients and offer programs reflective of those needs.

  • Working with the Youth Advocate, coordinate children’s services and make referrals as necessary for rapid rehousing housing families with minor children, which may include but are not limited to: enrollment in the local school system, art expressive therapy groups, tutoring sessions, play groups, field trips, after school, recreational and enrichment activities, child care and mental health programs.

  • Answer phone calls, conduct intakes of new clients, and provide referrals and information to potential housing clients.

  • Provide advocacy and coverage on a weekly basis at Sojourner House’s Drop-In Advocacy Center in Providence.

  • Provide shelter coverage when needed at Sojourner House’s emergency shelter(s).

  • Monitor and implement housing policies and ensure that residents follow these rules and procedures by creating an environment of trust and community.

  • Complete data entry and submit necessary reports as required for grant compliance.

  • Help in the collection of rent from clients in the rapid rehousing program when necessary.

  • Address the maintenance needs of housing units as needed. This may include communication with landlords and property management companies to provide repairs.

  • Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.

  • Prepare and deliver community presentations in Rhode Island on issues related to domestic violence and housing when requested.

  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.

  • Work as necessary with other residential advocates and Volunteer Coordinator to help supervise volunteers.

  • Perform other duties as requested by the Director of Housing and/or the Sojourner House management team.

EDUCATION:

  • Bachelor’s Degree in social work, psychology or related field preferred

EXPERIENCE AND SPECIAL SKILLS:

  • A minimum of two to three years experience in human or social services

  • Familiarity with domestic violence and/or gender issues

  • Must be organized and demonstrate superior leadership skills

  • Proficiency in Spanish is required

  • Computer literacy (Word, Excel, and general Internet skills)

  • Familiarity working with individuals from different cultures and backgrounds

  • Experience developing and delivering community presentations

  • A demonstrated familiarity with LGBTQ, HIV/AIDS, mental health, and/or substance abuse populations

  • Access to a vehicle in order to facilitate traveling between the agency’s two locations

  • Comfort working individually and in teams

  • Innovative thinking to approaching issues of poverty and service delivery

  • Familiarity with social service services in Rhode Island

  • Applicant must pass a BCI check

  • Ability to work a flexible schedule, including one night a week and one weekend day.

To Apply: Please send a resume, cover letter, and list of 3 references to Erin Cole at ecole@sojournerri.org or by mail to 386 Smith Street, Providence, RI 02908 by Friday, August 23, 2019. No phone calls, please. Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Sojourner House, please visit our website: www.sojournerri.org.

+ Property Coordinator and Housing Locator

Reports To: Director of Housing

Location: Providence Housing Office

Position: Full-time (37.5 hours per week); $18 to $22 an hour, depending on experience with benefits that include health/dental insurance, paid holidays, accrued vacation/sick/personal time, an Employee Assistance Plan, and a 401(k) plan.

Basic Function: Responsibilities of the Property Manager include researching and identifying available affordable housing options and establishing strong relationships with potential landlords, housing authorities and management companies. In addition, the Property Manager will assist with move-in, lease up, tracking of rent payment, and resolving housing issues.

Principal Job Duties:

  • Research and Locate area landlords for properties and leasing opportunities of units for Rapid Rehousing programs. Meet with landlords, obtain documentation as needed, complete inspection of unit. Obtain Lease, keys and contact information for units.
  • Landlord relations, including rental payments, delinquencies, maintenance and renewals for units.
  • Complete Move-In process – application processing, lease preparation, Move-In orientation. Assist with the location of donated furniture and household items as needed.
  • Conduct routine property inspections in accordance with appropriate funding requirements, lease-ups, ensure landlord is receiving rent payments from both client and Sojourner House, and address program non-compliance issues and evictions as required by Fair Housing standards.
  • Work with clients and to ensure maintenance issues are handled in a timely manner by the landlord.
  • Provide and coordinate referrals, emergency services, and crisis intervention to residents as needed.
  • Assist with the preparations for Volunteer / Community Service Days.
  • Maintain inventory of supplies and equipment.
  • Attend, prepare and actively participate in all Sojourner House required trainings and/or staff meetings within the building or other training facility. This may include an assignment, preparing an agenda or engage in problem solving and procedures.
  • Monitor and implement housing policies, and ensure that residents follow these rules and procedures by creating an environment of trust and community.
  • Complete data entry and submit necessary reports as required for grant compliance.
  • Stay abreast of RI community housing issues by building and maintaining relationships with housing and social service agencies in Providence, northern Rhode Island, and throughout the state.
  • Prepare and deliver community presentations on issues related to domestic violence and housing when requested.
  • Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
  • Perform other duties as requested by the Director of Housing and/or the Sojourner House management team.

Education:

  • A bachelor’s degree or equivalent experience is required.

Experience and Special Skills:

  • Excellent verbal and written communication skills
  • Acute attention to detail
  • Proficiency with Microsoft office suite of products.
  • Strong organizational, problem solving, and analytical skills; able to manage priorities and workflow
  • Strong interpersonal skills
  • Ability to understand and follow written and verbal instructions
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Ability to work independently and as a member of various teams and committees
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Applicant must pass a BCI check

To Apply: Please send a resume, cover letter, and list of 3 references to Erin Cole at ecole@sojournerri.org or by mail to 386 Smith Street, Providence, RI 02908 by Friday, August 23, 2019. No phone calls, please. Sojourner House is an equal opportunity employer. Sojourner House is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Sojourner House, please visit our website: www.sojournerri.org.

Part-time

 

+ Relief Advocate

Job Location: Sojourner House Domestic Violence Shelter (northern Rhode Island, North Smithfield area)

Position: Part-time - Tuesday 7-10pm, Friday 6-10pm, and Saturday 6-10pm

Reports to: Director of Shelter Operations

Rate of Pay: $13 an hour (hourly; no benefits)

Basic Function: Responsible for the overnight and/or daily operation of Sojourner House’s Shelter and the helpline, creating an atmosphere of advocacy where guests are able to heal and redirect their lives.

Principal duties and responsibilities:

  • Maintain a safe and secure environment at the shelter facility.

  • Provide all temporary guests of the shelter with the support and assistance they need including emotional support, education on domestic violence, in adjusting to their new environment.

  • Answer the helpline providing crisis intervention, emotional support, and referral information to clients.

  • Perform intake interviews and refer cases to full-time case managers if the shelter is the appropriate place for the client. If so, orient the client to the facility. If not, direct the client to the appropriate services available to them.

  • Support clients to secure basic needs: food, clothing, safety, transportation, education, etc. Support their work towards their personal goals.

  • Support guests to follow shelter rules and procedures, creating an environment of trust and community.

  • Assist in the cleaning and maintenance of the facility as needed.

  • Maintain communication with other shelter staff.

  • Other duties as assigned by supervisor or as required.

Experience & Special Skills:

  • Associate's degree or equivalent experience.
  • Two to three years in human services, domestic violence experience preferred.
  • Must be organized and demonstrate superior leadership skills.
  • Bilingual preferred.
  • Computer literate in spreadsheet and word processing
  • Able to work a flexible schedule.
  • Reliability.
  • Must pass BCI.

Application Deadline: Please submit a resume, cover letter, and contact information for 2-3 references to Melissa Babington at mbabington@sojournerri.org. Applications will be reviewed on a rolling basis until the position is filled. Sojourner House is an equal opportunity employer.